Refund Policy — Operation 3.1
Last updated: September 16, 2026
1. Refund period
Customers may request a full refund within 7 calendar days of purchase under the guarantee shown at checkout, without limiting any mandatory rights under applicable law.
2. How to request it
Submit the refund form available on the website or in the members area using the same email address used for the purchase.
3. Processing
After the purchase is verified, the refund is submitted to the original processor — Stripe for international purchases or AppMax for Brazilian purchases — and, where possible, returned to the original payment method. Posting time depends on the processor and the customer’s bank.
4. Access after a refund
Once the refund is confirmed, access linked to the purchase may be terminated. A request marked as received or under review does not mean funds have already been returned.
5. Contact
If you cannot use the form, contact us at tiagoopes95@gmail.com.